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Collection Services, Solid Waste Services, Transfer Station
4 Year Degree
Purpose of Job
Under limited supervision to perform leadership and management support to the Director in the planning, organizing and directing day-to-day operations; overall administration of the Sanitation & Environmental Services Department.
Essential Job Duties
A. Performs Supervisory Duties
Supervises, directs and evaluates staff, handling employee concerns and problems, directing work, counseling, and completing employee performance evaluations.
Participates in the selection, promotion, and reclassification of staff.
Assists the Director and other members of department management in hiring, counseling, classifying, disciplining, and terminating personnel.
B. Oversees Operations
Assists the Director in planning, organizing and directing day-to-day operations of the department.
Supervises the work of personnel involved in leadership and management of residential collection, commercial collection, transfer station operations, hazardous waste collection, building and property maintenance, fleet management and future services.
Uses routing software to create, audit and update daily routes, as needed
Maintains and presents daily, weekly, monthly, and quarterly reports regarding productivity, services, fleet management, regulations, routes, and inspections.
In the absence of the Director, performs all duties and functions of the Director and serves as the top ranking leader within the department.
C. Customer Service
Responds to public complaints and questions regarding department operations, both verbally and in writing; investigates complaints related to daily operations.
Assists with on-site inspections and in gathering field data for assessment of complaints.
D. Reviews City Development Plans
Supervises and coordinates reviews of development plans for sites, subdivisions and City projects for compliance with applicable regulations; evaluates studies, reports and comments concerning such plans; identifies required changes and prepares departmental responses to submitted plans in a timely manner.
Attends Development Review Team (DRT) meetings.
E. Analyzes Service Effectiveness
Analyzes trends such as service usage, routes and activities, City population, and growth to determine adequacy of current facilities and to project demands for future facilities, services, and staffing.
Prepares updated long-range plans for the entire department.
Conducts field inspections to evaluate efficiency of the collection and transfer of solid waste within the boundaries of the City limits, to include the Urban Growth Boundary (UGB)
Collects and assesses data to implement additions, deletions, and modifications to service rates and fleet management.
Prepares and assesses future expenses and projects associated with facility and property maintenance.
F. Contributes to Department Administration
Prepares specifications for the bidding/purchasing of equipment for the entire department; assists with preparation of purchasing documents.
Reviews, approves, and creates reports/invoices regarding repairs, purchases, quotes, and services.
Assists with creation, review, and updating of departmental Standard Operating Procedures (SOP) documents.
Conducts manpower and equipment projection studies, benchmarking with other municipalities that provide similar services.
Assists the Director with annual budget preparation; evaluates new developments in materials, tools and equipment to support budget requests; makes recommendations for personnel, trucks, equipment, maintenance and other operations expenses.
Assists the Director in the review and recommendation of changes to the City’s Refuse Collection and Management Ordinance and the review of assessed fees for services provided by the department
Researches safety and industry trends to present to lead team members for training and developmental purposes.
Develops and implements training and safety-training requirements for all levels of department personnel; ensures departmental personnel adhere to department safety and relevant state environmental regulations, to include OSHA, TOSHA, EPA, TDEC, etc.; assists the Risk Manager in implementation of programs and duties associated with the City’s safety programs
Education and Experience: The required knowledge, skill, and abilities to satisfactorily perform job duties are normally acquired through obtaining a Bachelor's degree (B. A.) in business management, public administration, environmental management, or related discipline from a four-year College or university, plus six to eight years of solid waste management experience.
Solid Waste Association of America (SWANA) certification within 1 year of employment approved by the Director.
Tennessee driver’s license within six (6) months.
About City of Franklin
Franklin is a unique blend of history and progress. Since our beginning in 1799, we have grown from a tiny, agricultural community into a strong blend of residential, commercial and corporate citizens. There is much to see and do in Franklin, from a Civil War battlefield, to a host of museums and antebellum mansions, to our thriving downtown shopping area and the Cool Springs Galleria. Just a few miles from town is the Natchez Trace Parkway, and if you like antiques, Franklin has some of the best shops in Tennessee.Downtown Franklin, comprised of a beautiful 15 block historic district, offers true Southern hospitality with a great American Main Street and 200 years of rich history. Visitors will find commemorative brick sidewalks, beautiful landscaping, lovely Victorian architecture, and stunning renovated historic buildings – all located in the heart of Franklin. Downtown Franklin offers elegant shopping, restaurants, antique shops, a variety of clothing stores, art galleries, professional services, and more.