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Responsible for directing, planning and coordinating the daily activities of the Environmental Waste Services (EWS) Collections Operations.
Number of Direct Reports (include titles)
One (1) Field Service Manager; One (1) Fleet Coordinator; One (1) Workforce Safety Specialist; One (1) Operations Services Administrator; One (1) Financial Services Manager; One (1) Department Coordinator II
Develop and implement a mission and vision for the department.
Enhance the value of services to the City and the citizens by setting and achieving performance goals.
Conduct annual strategic planning sessions to establish organizational goals and direction.
Lead the department in the development of the annual budget.
Arrange to have benchmarking surveys, rate surveys, customer satisfaction surveys, employee opinion surveys etc. conducted on a regular basis.
Advise the senior management/administration, City Council and Citizens Environmental and neighborhood Advisory Committee regarding the impact of proposals on operations.
Establish and communicate performance and organizational goals to staff for programs, operating units and personnel.
Make presentations to public and private groups to discuss services.
Negotiate contracts with vendors and monitor services.
Keep abreast of new developments in Federal, State, local and Texas Commission on Environmental Quality (TCEQ) laws and regulations.
Plan, organize, and direct staff related to the daily operation of Solid Waste Collections Department.
Ultimate oversight of day-to-day operations of the Collections Department through the scheduling of collections and proper allocation of personnel and equipment.
Manage the safe and efficient transport and disposal of solid waste and recyclable materials.
Represent the Solid Waste Collections operations to the public in matters related to solid waste field operations regarding customer service, safety, and operational issues. Ensure subordinates investigate and take appropriate action in response to citizen or agency complaints or inquiries. Ensure improvements are initiated to eliminate continuing problems and provide assistance to customers.
Assure proper upkeep, repair and maintenance of all equipment.
Enforce proper safety standards and precautions.
Manage the development, revision, and implementation of policies in the Solid Waste Collections Department
Resolve procedural, operation, and other work related problems with staff, consultants, other entities, and City Management.
Four-year college degree
8 years related experience
Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
Bachelor’s degree in Environmental/Civil Engineering, Business Administration, Public Administration or related field
8 – 10 years experience in Solid Waste Management field including supervisory experience
Operational experience in hiring, motivating and retaining employees in a difficult work environment
Knowledge, Skills & Abilities
Considerable knowledge of divisional/commercial layouts
Considerable knowledge of Texas Commission ion Environmental Quality (TCEQ) solid waste management rules and regulations
Considerable knowledge in Environmental Waste methods and procedures
Skills in negotiation and conflict resolution
Skill in analyzing data, making recommendations, and formulating options, strategies, and solutions
Skill in performing accurate mathematical calculations
Ability to assess and monitor work load of subordinates
Licenses and Certifications
Valid Class C Texas driver's license
Texas Commission on Environmental Quality (TCEQ) Class B Solid Waste Technician Certification or the ability to obtain within 6 months of hire
Physical Requirements / Work Environment
The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The incumbent works in an outdoor environment; frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk.
Internal Number: 2019-5781
About City of Garland
The City of Garland organization is made up of more than 2,000 full-time employees, working in more than 40 departments to serve members of the Garland community. As employees of Texas' 12th largest city, we serve more than 230,000 residents and 9,000 businesses, spread over a 57 square mile area. The City of Garland also operates its own electric utilities, water and wastewater treatment plants, and a regional landfill facility.Garland is truly a unique community that has prepared for and embraced the future while staying rooted in its proud traditions of community spirit and dedication to sustaining a family-friendly environment. We are home to 60 parks, 4 libraries, the largest municipal golf course in Texas, a mall, an arena/conference facility, two hospitals and two college campuses. Garland also has major transportation infrastructure, with Dallas Area Rapid Transit (DART) light rail lines.