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The purpose of this classification is to provide leadership and perform managerial, administrative, and technical/specialized work functions associated with planning, developing, organizing, overseeing, and implementing an efficient and economical waste/refuse collection, waste reduction, waste recycling, yard composting, waste disposal and pollution prevention program, for the Environmental Services Division of the Public Works Department. Also directs the management of all associated administrative function, included grant funding, regulatory compliance, customer relations, broker-services, quality control, policy review and development.
ESSENTIAL FUNCTIONS:
Supports and assists the Executive Director of Public Works with the execution of necessary management efforts to achieve immediate, mid-range, and long-term goals set for the Department of Public Works, Environmental Services Division, consistent with the Mission, Standard of Excellence, and Core Values set forth by the Mayor.
Supervises, directs and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining and completing employee performance appraisals.
Mentors, coaches, and trains direct and indirect staff reports as necessary to ensure that they have the necessary personal skills to meet and exceed the expectations of their work responsibilities. Where necessary, identified outside services to support these efforts.
Employees proficient problem-solving skills that identifies the problem, develops and analyzes possible solutions, and implements the best course of action to improve efficiency and effectiveness of operations and delivery of Division services.
Develops and fosters a cultural workspace that reflects a commitment to excellent customer service, accountability of performance, positive shared responsibility, and mental and physical well-being for all.
Develops and maintains a robust public outreach and educational program that enhances divisional relationship with the citizenry and business communities, ensuring that the delivery of services meet customer expectations with the highest standard of excellence.
Follows Federal, State, and Local regulations and guidelines in planning and implementation of all aspects of Environmental Services divisional operations.
Develops and maintains strategic plan(s) for staffing, operational practices and policies, and service relationships to meet present operational objectives and forecasted needs.
Develops and maintains strategic plan(s) for equipment and material needs of repair, replacement, additions, and retirements to meet present and forecasted divisional expectations.
Serves as liaison between City Officials, City Departments, Citizens, Businesses, and all other Stakeholders in Environmental Services operations.
Supports Communication Department with any information needs for public awareness, education, alerts, service schedules, and media interactions.
Monitors expenditures and tracks cost measures necessary to prepares annual budget requests.
Processes documentation related to departmental payroll; forwards.
Compiles/analyzes data; monitors status/progress of programs; prepares/distributes reports.
Responds to questions and requests for information/assistance by telephone or in person from the general public, news media, employees, officials or other persons.
Uses knowledge of software programs to operate a computer in an effective and efficient manner.
Composes, prepares, receives, reviews, and/or approves forms, requests, charts, records, reports, correspondence, and documents associated with daily responsibilities of this position; reviews, processes, responds, forwards, and maintains.
Maintains file system of departmental records, specifically: vehicle maintenance reports, route patterns, accident reports, budget reports, personnel records, and related documents.
Maintains a comprehensive, current knowledge and awareness of applicable laws/regulations; reads professional literature and maintains professional affiliations.
Attends meetings, workshops, and training sessions.
Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
Incorporates continuous quality improvement principles in day-to-day activities.
Recommends policies and procedures that guide and support the provision of quality services by the Department.
Must meet regular attendance requirements.
Must be able to maintain good interpersonal relationships with staff, co-workers and managers.
Performs other related duties as required.
MINIMUM QUALIFICATIONS:
Bachelor’s degree in Public/Business Administration, or related field preferred; ten years of progressively responsible experience in operations management, solid waste management, business process management, or a related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Supervisory experience required. Must possess and maintain a valid Alabama driver's license.
