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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.
If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or email@example.com.
Job Description Summary
The Director of Operations for Facilities Management holds a broad range of responsibilities that include, managing the operational strategies and administrative direction of the department. This position directs the long-range strategic planning, operations, and administrative activities of the Operations Division of Facilities Management.
During their first year of employment the Director of Operations for Facilities Management will be expected to prioritize their Essential Duties & Responsibilities to achieve the following performance priorities: 1. Coordinate and prioritize custodial, maintenance, and grounds operations. Successful performance will include evaluation and optimization of staffing levels and standardized service levels. 2. Develop departmental standards for prioritizing reactive, preventative, and deferred maintenance, repairs, improvements, and renovation for University buildings and grounds. 3. Partner with other campus operations such as Residential Education and Housing Services (REHS) Information Technology (IT), the Office of Sustainability and Resilience, and Department of Public Safety and Police Service on developing operational expectations and supporting strategic initiatives. The position directly supervises (3) Facilities Managers, (1) Maintenance Manager, and (1) Grounds Manager. This position reports to the Associate Vice President of Facilities Management.
Essential Duties & Responsibilities (other duties may be assigned)
• Coordinate and implement a staffing plan that utilizes modern organizational strategies, including “span of control” best practices, an emphasis on training and professional development, and work-life balance. • Track and manage planned leave for direct reports, including establishment of procedures for requesting leave, communicating absences, positional cross-training, and shift coverage. • Oversee use, stewardship, operation, repair, and maintenance of University buildings and grounds. • Conduct regular facility inspections for safety, cleaning standards, and procedure compliance. • Perform regular review and assessment of operational effectiveness through benchmarking and other comparable metrics. • Supervise and provide mentoring/coaching to assigned staff, including the development of departmental goals, the completion of required performance management reviews, and employee performance monitoring. • Cooperatively administer the budget for Facilities Management. The Director of Operations is responsible for developing and managing the multiple budgets that comprise Facilities Operations.
• Develop and manage written proposals and contracts for a variety of professional services including, but not limited to elevator maintenance, solid waste management, pest management, generator maintenance, and fire and life safety testing/inspections. • Oversee inventory, including periodic facilities and equipment condition assessments and subsequent replacement planning. • Assist the AVP in the development, direction, planning, supervision, coordination and effective use of University policies, procedures, plans and building programs for campus facilities. • Coordinate with the Director of Engineering Services and the Director of Energy Management to establish standardized equipment procurement and replacement that maximizes savings, reduces energy consumption, minimizes inventory, and consistently supports facilities that are flexible and easy to maintain at the lowest life cycle cost. • Collaborate with the Director of Engineering Services on all construction/renovation projects as well as short- and long-term facility goals. • Direct the capital renewal and deferred maintenance program for Facilities Operations, including the preparation and submittal of capital project requests and review project proposals for cohesion and alignment with the University’s Master Plan. • Administer contracts with operational bargaining units. Participate in regular meetings and contract negotiations with the bargaining unit. • Coordinate inspections with insurance companies, fire department representatives, environmental regulators, and occupational safety and health officials. • Coordinate with state and local agencies to ensure compliance with renovation/new construction codes, fire code requirements, elevator inspections, boiler inspections, backflow preventer certifications, and fire hydrant testing. • Respond to all facility complaints and customer service issues in a professional manner. • Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives. • Promote a culture of safety within Facilities Management and apply safety-related knowledge, skills, and practices to everyday work. • Serve as an Essential Employee for emergency operations affecting University operations. Available 24/7 for all related incidents. • To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.
• A bachelor’s degree in engineering, business administration, or operations management. • Must possess a valid driver's license and a satisfactory driving record.
Required Experience (minimum requirements)
• Eight or more years of full-time, professional experience and leadership in Facilities Management, Design, Construction, Operations, or related fields that demonstrate professional growth through expanded levels of responsibilities, professional experience, and leadership. • Three or more years of supervisory experience
Desirable Education and/or Experience
• Possession of one or more facilities-related credential such as the International Facility Management Association’s (IFMA) Certified Facility Manager® (CFM®) certification, the Society for Maintenance & Reliability Professionals (SMRP®) Certified Maintenance & Reliability Professional (CMRP®), or the Association of Energy Engineer’s (AEE) Certified Energy Manager® (CEM®) certification, or equivalent. • Possession of a Professional Engineering License • Possession of an advanced degree, specifically a master’s degree or doctorate. • Ten or more years of full-time, professional experience and leadership in Facilities Management with documented increases in levels of responsibilities, professional experience, and leadership.
• Knowledge of administration and use of assessment tools, strategic planning, and customer service. • Demonstrated ability to work with data, draw conclusions, and make recommendations. • Demonstrated ability to develop and manage budgets over $5,000,000. • Demonstrated understanding of compliance issues, rules, regulations, and policies as it relates to the environment, solid waste management and occupational health and safety. • Demonstrated ability to manage multiple assignments and meet deadlines. • Evidence of supervising, managing, and developing high performing professional staff and student teams. • Willingness to work evening and weekend hours. • Excellent interpersonal and oral/written communication and presentation skills. • Proficiency in Microsoft Office and Google suites of software. • Ability to prioritize operations and function effectively in a highly visible and demanding work environment. • Demonstrated experience to work both independently and collaboratively. • Ability to work with a diverse group of people at all levels in the organization. • Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff. • Demonstrated commitment to contribute to a safe work environment.
Desirable Knowledge, Skills, and/or Abilities
• Ability to initiate action and render decisions efficiently. • Experience working effectively with administrative and academic units of a University. • Excellent relationship-building skills that allow for work with students and employees on sustainability issues and to develop a positive sustainability culture on campus. • Experience with the development, execution, and oversight of public-private partnerships and their respective projects. • Evidence of leadership in professional associations. • Ability to utilize the University’s CMMS to manage assets, establish preventative maintenance and replacement schedules. • Working knowledge of higher education laws and regulations such as the Higher Education Opportunity Act, Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, and Family Educational Rights and Privacy Act. • Experience being a goal-oriented, self-disciplined, willing risk-taker with a genuine interest in the success of all students. • A positive attitude towards innovation and creativity, and a sense of humor. • Knowledge of APPA, US Green Building Council (USGBC), LEED, and National Association of College and University Business Officers (NACUBO) programs and resources.
• Demonstrated success in, or potential future contributions to, working with persons from diverse backgrounds, creating a sense of belonging, and fostering a fair, objective, welcoming place to work for persons with a wide variety of personal characteristics and viewpoints. **
Work Environment and/or Physical Demands
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment for this position is comparable to that of a typical ‘industrial plant’ office. The noise level in the work environment is usually low to moderate, but can be very loud when working in other locations on campus. While performing the duties of this job the employee may occasionally be required to work in elevated locations or in areas where chemical, biological, or physical hazards may be present. In addition, the employee may be required to work in other high hazard conditions including areas where fumes or particulates are present; areas where risk of electrical shock is present; or areas where moving mechanical parts may be present. The employee may also be required to work in all outdoor weather conditions including blizzards, storms, hail, wind, rain, fog, extreme heat, extreme cold, and sunshine. While performing the duties of this job the employee may be required to stand; walk; sit; climb or balance; stoop, kneel, crouch or crawl; and reach with hands and arms. The employee is regularly required to talk or hear; use hands to finger, handle or feel an object; and taste or smell and be able to communicate with others via cellphone or radio. Specific vision abilities required by this job include close, distance, color, and peripheral vision; depth perception; and the ability to adjust focus.
Required Training and Other Conditions of Employment
Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.
Required University Training:
Employee Safety Overview
Anti-Harassment, Discrimination, Retaliation Training
Annual Data Security Training
Annual Title IX Training
Required Departmental Training:
The Department of Facilities Management also requires the following minimal training requirements. • General Safety Awareness • Hazard Communication • Bloodborne Pathogens Additional training will be required by the department on a periodic basis. Supervisors are required to complete safety training assigned to all subordinates.
Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.
Other Conditions of Employment:
The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. Visa sponsorship is unavailable at this time. This is not an E-Verified Position.
Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities
Full-Time Equivalent (FTE) % (1=100%)
Negotiable, Based on Experience
Title of Position Supervisor
Associate Vice President of Facilities Management
Dependent on Funding
Special Instructions to Applicants (if applicable)
Our scope is international. Our approach interdisciplinary. We work at the intersections of communication, composition, literature, modern languages, philosophy, rhetoric, visual studies, linguistics, gender studies, and technical communication. Our students develop the communicative, analytic, and cultural knowledge to thrive in all aspects of their future lives.Applications from women and BIPOC scholars are highly encouraged by both the department and the institution. Michigan Tech is building a culturally diverse faculty committed to teaching and working in a multicultural environment and strongly encourages applications from all individuals.