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Salary: $112,075.60-$131,677.00, TM2584 and Wage Grade 8.0.
Shift Information: Monday to Friday-35 hours/week
Number of Positions Open: 1
Posting Period: 03-OCT-2022 to 01-NOV-2022
As Manager, Stakeholder & Community Outreach, you’ll act as the divisional lead for outreach, promotion & education, and volunteer programs, overseeing the Division's communications plans together with the City's Strategic Public & Employee Communications team, and support meaningful stakeholder engagements.
You will be one of the Division's media spokespersons – for programs, partnerships, outreach and service delivery. One of your top priorities will be to help develop, and ensure the implementation of, a wide range of programs and activities for residents to take action on City Council's environmental, social and financial priorities as it relates to Solid Waste Management Service Program service delivery. You will also work on developing and implementing the Unit's first multi-year strategic road-map.
Adept at interpersonal relations at all levels, be prepared to engage with a variety of key stakeholders such as residents, businesses, other levels of government, Indigenous communities, educational institutions, industry associations, non-governmental organizations, and others, through strategic partnership building, in order to support reducing waste, increasing reuse and repair opportunities and recycling in order to divert resources from the landfill. A key aspect of this high-impact role will entail working with internal and external stakeholders, and industry committees, as well as collaborating on cross-divisional/departmental issues.
A savvy manager, you’ll supervise the day-to-day operations of all assigned staff, from scheduling, assigning and reviewing work, to providing motivation and training, with a focus on ensuring effective teamwork, high standards of work quality and organizational performance, and promoting continuous learning and innovation. Developing and administering the annual budget for the Unit, and ensuring that expenditures are controlled within approved budget limitations will be another integral part of your job. You will also work very collaboratively and closely with the City's Strategic Public & Employee Communications team.
Your ability to work effectively with management colleagues, and direct service staff in identifying and meeting divisional needs will prove invaluable as you lead a staff team mandated to bring interpretation of Council-endorsed solid waste management priorities to the Toronto community. In addition, you’ll develop plans and reporting KPIs to help measure outcomes from Solid Waste Management Services investments in the short, medium and long term, both at a program level and in the community, in collaboration with other City divisions where applicable.
Among the other strengths you bring to the role of Manager, Stakeholder & Community Outreach will be the following key qualifications:
Post-secondary education in Business Administration, Public Policy, Marketing & Communications, or Education, or an equivalent combination of education and experience.
Extensive experience in strategic partnerships with governmental and non-governmental stakeholders, and building community and customer relationships.
Extensive experience in implementing programs that consist of behaviour change and public participation and buy-in, and experience in applying leading-edge stakeholder outreach and engagement methodologies, programs, engagement plan development and execution. Solid Waste industry and program experience, and public speaking experience would be assets.
Considerable experience in the preparation of budgets and control of expenditures.
Considerable experience leading, and collaborating, working and engaging with diverse groups and communities. Specific experience with First Nations and Indigenous communities would be an asset.
Experience preparing strategic and clear public communications content, presentations, and formal reports and delivering information via in-person and online presentations, written communications and updates to senior officials.
Considerable experience with complex procurements and related processes, including developing scope, business requirements, and participation on evaluation teams, etc., coupled with experience managing resulting contracts and related contract management activities.
Considerable project management and change management experience leading multi-disciplinary projects and project teams in a fully accountable capacity, from inception to completion. Experience in a government setting would be an asset.
A creative problem-solver with demonstrated initiative, comfortable working independently and achieving results in an environment with competing deadlines, you’re equally known for your effective consulting, conflict resolution and negotiating skills, enabling you to deal confidently with the community, consultants, other City divisions, and public and private agencies. Your strong verbal and written communication abilities, often used in public presentations, will be evident as you liaise with all levels of the organization and with elected officials, the media and the public.
Given the scope of this position, you’ll also bring to the table a sound knowledge of related legislative, contractual obligations and how to apply corporate policies, and an in-depth knowledge of the Occupational Health and Safety Act and its application, ideally complemented by knowledge of issues relevant to the solid waste industry.
Please register using this link to gain access to the information session on October 20, 2022, at 1:00 PM:
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How to Apply:
For more information on this and other opportunities with the City of Toronto, visit us online at https://jobs.toronto.ca/jobsatcity/. To apply online, submit your resume, quoting Job ID 30488, by Tuesday, November 1, 2022.
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).